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FAQ

HOW MUCH IS SHIPPING?

US Orders:

All orders that are over $60, are eligible for FREE shipping. All orders under $60 receive $4.99 Standard Shipping (5-15 business days)

International Orders:

All orders that are over $60, are eligible for FREE shipping. All international orders under $60 receive $7.99 Standard International Shipping (10-20 business days)


HOW LONG DOES SHIPPING TAKE?

Country Delivery Timeframe
US Mainland 15-20 days
Hawaii, Alaska, Puerto Rico, and other US territories 20-35 days
Canada 20-30 days
UK 7-20 days
Australia 10-20 days
Germany 10-30 days
Other countries 30-120 days

 

These times are estimates and in many cases, our shipments arrive faster than this.


HOW CAN I TRACK MY ORDER?

Just click -Track Order - and enter your email address and order number (which you received in your email) to view the current status of the order.


WHERE IS THE REST OF MY ORDER?

Your order can be shipped separately from different warehouses, to get your items to you as soon as possible. Not to worry though, they typically arrive separately within a few days of each other. If you do not receive the remainder of your order within the next 7 days please contact us.


I NEED TO CHANGE SOMETHING ON MY ORDER, WHAT SHOULD I DO?

If you need to change or cancel your order, please contact us within 24 hours from placing your order. We pack and ship orders as fast as we can so it is beyond 24 hours, we apologize but will be unable to make any changes or cancel your order.


CAN I CANCEL OR REFUND MY ORDER?

Yes! Please check our refund/return policy at the footer menu. NOTE: We do not offer refunds while your order is in transit as it is already on the way to you.


IS MY PAYMENT INFORMATION SECURE?

We keep to the highest industry standards for payment and processing, to protect your personal information when you checkout and purchase from our online store. Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, only used to complete the requested transaction and is not stored.

If you have any other questions, please feel free to contact us at support@buddhapowerstore.com